PROCESS / 04PROCUREMENT TO SCALE
Move from a successful field test to procurement and continued use.
Procurement depends on more than a positive demonstration. The adopting organization needs a defined service, cost, support owner, training, integration, and plan for future maintenance.
PREPARE
Translate field evidence into buyer requirements.
Compare demonstrated outcomes with acceptance conditions, total operating effort, implementation requirements, risk, and internal approval needs.
- Evidence and remaining limitations
- Deployment, integration, and training
- Cost, support, and responsibility
EXPAND
Prove the service can continue beyond the first site.
Define the support and governance needed after purchase and the conditions for adding sites, users, or partners.
- Maintenance and service levels
- Supply and operational continuity
- Expansion criteria and ownership